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Hearth

Heat your home with comfort and beauty

Barbecue

Everything you need for the perfect barbecue

Outdoor

Create the ultimate backyard experience

Hearth

Fireplaces | Inserts| Stoves | Chimneys

Barbecue

Grills & Smokers | BBQ Accessories | Rentals

Outdoor Living

Poly Furniture | Fire Pits | Outdoor Kitchens

Reviews

Excellent
Incredible company run with integrity and grace. I won’t share the whole story here, but they went above and beyond in helping us return a stove my late father in law had bought when I thought we wouldn’t be able to take it back at all.

Stand up people, and stand up company. You won’t regret doing business with coalway.
Response from the owner:Sally, we are so thankful for you and your kind words. We were overly glad to help you and your father in law! Hope to see you again in the future!
Top notch!!! Aden not only took the time to tell me about the wood boilers over the phone but took the time to work with my husband and I during an extremely busy day for this business. Glad we bought our wood boiler from them, highly recommend!!!
Response from the owner:Connie, we appreciate your kind words and interest in the wood boilers. Stop in sometime and see us again!
Due to housing codes, we had to install a stainless steel pipe extension to our wood burning fireplace insert. We have had the insert since 1996 when we built the house. The gentlemen at Coalway were very helpful in explaining exactly what was needed and how they would install it. Since their price was half what someone else quoted us, we went with them. They did the install in a timely manner, covered all our hardwood floors, pulled the insert without damage, thoroughly cleaned everything when they were finished and we have been using the insert since. They also packed insulation around the pipe and our house has been so much warmer. Would highly recommend Coalway!
Response from the owner:We appreciate your kind words about us Jan! Thank you again for putting your trust in us, to take care of your heating. Glad you guys are staying warm in there!
Awesome service, knowledgeable staff. Very highly recommended!!!
Response from the owner:Thank you!!
They seem to have everything in Outdoor Cooking, Furniture & much more. A Good Store to Browse in & Purchase from as needed. Very Helpful Employees/Owners
Response from the owner:Thanks Roy, we appreciate your review!
Great people, high prices but you get quality products.
Response from the owner:Thanks Mike! We appreciate your business!
Fun store to visit if your into anything that involves wood burning, grilling, smoking, and outdoor cooking. Friendly staff.
Response from the owner:Thank you Larry!
Very high quality everything. If you like outdoors or grilling get everything you need from patio furniture and gazebos to high end grills and spices.
Response from the owner:Zack, thanks for taking the time to write about your positive experience you had with Coalway!
Gentlemen was very helpful. He had set good ideas and guide me to what would work better for me.
Response from the owner:Glad our team could give you the best advice and plan possible Laura!
Did a bunch of research on new Smoker Grills and came across the GMG and found you guys as a dealer. A little farther but sounded like you had a great selection. Came over and was not disappointed. The help was out of this world and I have used this grill way more than I thought I would. Its been about a year and had a problem with the display. Called and they helped me with how to go about getting the warranty done. Parts are being shipped today and an actual person answered the phone on both ends. Cant say how glad I am that I purchased from you! Highly recommend.
Response from the owner:Thank you Greg... We appreciate your business and your testimonial!
First signs of winter approaching Was having an issue with my Anthramax coal insert, with how busy this time of year is you guys made a fast response and effort to get it back up and running thank you very much!
Response from the owner:Kristopher, we appreciate you taking the time to leave a review. It’s great to hear our team was able to get your Anthramax insert running again quickly!
Aaron and his team are great to install wood stove. Precise cutting and very heavy stove (700lbs) was needed on my install. Would recommend this company for any wood stove/fireplace work after seeing their work and professionalism with the experience I had. Which was not an easy task.

Thank you Coalway!
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Response from the owner:Pleasure to work with you Tyler. Enjoy!
Friendly staff, good products, all you need and anything you want to grill up a good time on a green egg or smoker. (Minus the meat) Highly recommend.
They now take credit cards
Response from the owner:Thanks Micah!
Needed a new gas fireplace insert, and Coalway was the best! They were knowledgeable, professional, and fair priced. Aaron, Joey, and the installers were great to work with. Thank you Coalway!
Response from the owner:We appreciate your business and positive feedback Cathi!
They have an awesome selection of wood and coal stoves and pellet stoves as well as grills and other stuff
Response from the owner:Thank you Michael, much appreciated.
Great friendly people. Clean building. Great place to warm up on a cold day. They offer a lot of products. Grills, out door furniture, stoves, fireplaces. Highly recommend stopping in.
Response from the owner:Thank you Nicholas, we greatly appreciate you!
My wife and I are beyond pleased with this place! Awesome staff and amazing service!! They really treat you like family.
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Response from the owner:Ben, thank you for stopping by! We appreciate your positive words about Coalway.
This was one of the highlights of my trip. Spent an hour with Aden talking everything smoke. Green Eggs, Yoder, Traegar equipment. Taste testing rubs and sauces. Just a great experience.
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Response from the owner:Gary, we are so thankful for you stopping in. Glad you and Aden could converse about grilling and everything smoke. Your positive experience and kind words mean a lot to us. Thanks again!!
Drew was excellent!!! He was so helpful in helping us find a fireplace and fire pit! Very knowledgeable. Highly recommend Coalway!
Response from the owner:Thanks for stopping in Linda! We appreciate you guys, and your kind words!
If you love to bbq this is a hot spot lots of grill options and pellets to choose from. All of the best popular seasonings.
Response from the owner:Thank you Noah!
The green egg out door grills furniture is more. 😃🎉
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I like this place very knowledgeable and great service.
Response from the owner:We appreciate you Randall!
The search for the Pacific Energy part we needed was daunting due to PE part number changes over the years, and it was Coalway that determined the part and had it in stock. We will now have a warm winter and are appreciative for the service, knowledge, and efficiency of Coalway!
Response from the owner:Thanks Julie for the positive feedback. We were very glad to help you out and get you that part!
Spoke with David in regards to a poorly drafting chimney. He was extremely knowledgeable and willing to help.Without a doubt this is a business i wouldn’t hesitate to deal with!
Response from the owner:Thank you Jake!
Great service, grills , smokers, stoves, fireplaces and accessories.
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Response from the owner:Butch, thank you for the kind words!
Excellent service and values! They have everything you need for your grilling and smoking meats you need! Many types of BBQ sauces and rubs!
Response from the owner:David, glad you liked our BBQ Showroom! We appreciate the positive words.
Very knowledgeable staff and I love my new smoker.

Still love my smoker
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Response from the owner:Glad to hear it Charles. Thank you
Owner was very knowledgeable and friendly. Answered all our questions. His helper was very friendly and helpful. Got all the information we needed. Will go back again if we decide to purchase from them. Highly recommend this place.
Response from the owner:Thank You Ann!
Great place to shop for heating wood and grills and grilling accessories and much more..
Response from the owner:Thanks Eric!
I drove 286 miles one way to look at the Yoder ys640s. I had done some research and wanted to see it in person, this was the closest one. Upon arrival was greated by a friendly staff and Milan showed and answered all my questions concerning the grill. I left with a new one and some add-ons. Wished I would have had more time to spend looking at the rest of the store, but I will make a drive back up there and spend some time looking at their wood stoves. Thanks for the help Milan.
Response from the owner:Stacy, thank you for making the drive to get the Yoder Smoker. We are deeply appreciative of your kind words and business.
Great selection of grills and smokers for whatever you might need! Lots of accessories and charcoal too. They also carry wood stoves many other types of heating equipment. Definitely stop in and check these guys out. It will be worth your time. They also have rental grills you can use for events.
Response from the owner:We appreciate the review Tyson. Glad you had a great experience at our store, and we hope to see you again in the future. 👍
We bought a great Green Mountain Grill after reviewing several different models that they have.
Response from the owner:We hope you're enjoying your Green Mountain Grill Alan!
EDIT- they now accept credit cards! As of early Feb,2019. Very helpful with enviro bricks and coal. Only downside is they don't take credit cards. Cash or checks.
Response from the owner:Thanks for the review!
Called and Dave got me in the right direction for what I needed immediately
Response from the owner:Glad we could help you out Daniel. Thank you!
The people their are the nicest people on the planet..
Response from the owner:This is such a kind compliment to our team members. Thank you, Jerry.
Went here twice looking for a new grill/smoker. I went once by myself and once with my wife. I would recommend the trip to anyone considering. There is a wealth of product knowledge and the 2 gentlemen that we talked to were very patient with me and answered every question I had. I bought a Yoder Smoker YS640 and am really enjoying it. Need to go back and get more pellets. I would definitely buy again and I would definitely buy from These guys again. Thank you for a great experience.
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Response from the owner:Matt, we are thankful for your purchase of the YS640s pellet smoker. Glad you are enjoying it, and than you for your kind words and taking a moment to leave us a review.
Very nice and helpful just what a person is looking for I will be back
Response from the owner:Thank you Rudy for the review! We can't wait to see you again in the future.
I was in the market for a new smoker and have been looking at the Yoder 640. Found out Coalway was a Yoder dealer, and only half hour drive away. I want to thank Milan for taking his time with multiple phones calls and his knowledge and great customer service in my purchase of my new Yoder!
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Response from the owner:We appreciate your kind words Scott. Hoping you enjoy your new YS640 and let us know if you have any questions in the future. We will be happy to help you out anytime!
High quality products, great selection. We've had our Green Mountain Grill for 5 years now and it has worked flawless. Last year we purchased A Berlin Gardens table and 6 chairs we had some minor issues that Coalway quickly addressed. Great business with good customer support.
Response from the owner:Thank you!
Knowledgeable and friendly customer service. Great selection. Highest quality.
Response from the owner:Thanks Shawn!
Staff is great. They will answer any questions you have and are just friendly. Definently worth a trip if you looking for something for your outdoor patio.
Response from the owner:Thanks David. We appreciate you're business!
We ordered a vented gas stove from Milan in June. We came from West Virginia because of their selection, quality, and customer service. The stove arrived in July and they were very patient while we took longer than we should have to pick it up. Once we took delivery I am tackling the task of installing it myself. I’ve had several questions and they are alway courteous and quick to help. I wasn’t set on which vent pipes I’d need and had to order different pieces than what I received with the original purchase. They were very understanding and quick to ship out what I needed. Overall I am extremely happy with their customer service and the product. Milan was great to work with as well.
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Response from the owner:Thank you so much for making the trip from West Virginia and for sharing your experience! We truly appreciate your patience and kind words about our service. Enjoy your new stove, and don’t hesitate to reach out if you ever need anything else.
Great place to do business exceptional service and quality products
Response from the owner:Thank you Jon!
Excellent staff and quality products. Highly knowledgeable. They are working direct with us and our contractor to install a fireplace. Love this place!
Response from the owner:Thanks Tom!
I’ve got 2 fireplace upgrades made in 2019 & 2017 & the installation work is EXCEPTIONAL! I’m VERY SATISFIED today in 2023!!
Response from the owner:We appreciate your business greatly TJ!
Friendly and helpful. I bought a grill there several years ago and they are ordering parts for me since the model is out of production now.
Response from the owner:Glenn, thank you for your kind thoughts. We were glad we could get you that grill and new parts!
Very knowledgeable and they have a great selection of a ton of Accessories barbecue sauces and seasonings
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Response from the owner:Thanks Shawn for the review!
Very helpful staff! Knew exactly what I needed for my wood burning stove!
Response from the owner:Glad we could help you out! ❤
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See all reviews

Two Ohio Locations To Serve You

Apple Creek Store

Address
11881 Dover Road
Apple Creek, OH 44606

Phone
330-857-3096

Hours:
Monday: 8AM – 5PM
Tuesday: 9AM – 5PM
Wednesday: 8AM – 5PM
Thursday: 8AM – 5PM
Friday: 8AM – 5PM
Saturday: 8AM – 1PM
Sunday: Closed

Charm Store

Address
4492 OH-557
Millersburg, OH 44654

Phone
330-893-1005

Hours:
Monday: 8AM – 5PM
Tuesday: 9AM – 5PM
Wednesday: 8AM – 5PM
Thursday: 8AM – 5PM
Friday: 8AM – 5PM
Saturday: 8AM – 1PM
Sunday: Closed

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