Excellent
4.9
Owner was very knowledgeable and friendly. Answered all our questions. His helper was very friendly and helpful. Got all the information we needed. Will go back again if we decide to purchase from them. Highly recommend this place.
Response from the owner: Thank You Ann!
Great place. Paul helped me purchase and arrange delivery of a Yoder smoker. They have some tough-to-find dry rubs and sauces as well. Will be back.
Response from the owner: Thanks for your review Tyler, and for being a great customer!
My wife and I are beyond pleased with this place! Awesome staff and amazing service!! They really treat you like family.
Response from the owner: Ben, thank you for stopping by! We appreciate your positive words about Coalway.
Great service, grills , smokers, stoves, fireplaces and accessories.
Response from the owner: Butch, thank you for the kind words!
Great selection of grills and smokers for whatever you might need! Lots of accessories and charcoal too. They also carry wood stoves many other types of heating equipment. Definitely stop in and check these guys out. It will be worth your time. They also have rental grills you can use for events.
Response from the owner: We appreciate the review Tyson. Glad you had a great experience at our store, and we hope to see you again in the future. 👍
Knowledgeable and friendly customer service. Great selection. Highest quality.
Response from the owner: Thanks Shawn!
Great people, high prices but you get quality products.
Response from the owner: Thanks Mike! We appreciate your business!
Very knowledgeable staff and I love my new smoker.Still love my smoker
Response from the owner: Glad to hear it Charles. Thank you
Friendly and helpful. I bought a grill there several years ago and they are ordering parts for me since the model is out of production now.
Response from the owner: Glenn, thank you for your kind thoughts. We were glad we could get you that grill and new parts!
The search for the Pacific Energy part we needed was daunting due to PE part number changes over the years, and it was Coalway that determined the part and had it in stock. We will now have a warm winter and are appreciative for the service, knowledge, and efficiency of Coalway!
Response from the owner: Thanks Julie for the positive feedback. We were very glad to help you out and get you that part!
EDIT- they now accept credit cards! As of early Feb,2019. Very helpful with enviro bricks and coal. Only downside is they don't take credit cards. Cash or checks.
Response from the owner: Thanks for the review!
Excellent service and values! They have everything you need for your grilling and smoking meats you need! Many types of BBQ sauces and rubs!
Response from the owner: David, glad you liked our BBQ Showroom! We appreciate the positive words.
Friendly staff, good products, all you need and anything you want to grill up a good time on a green egg or smoker. (Minus the meat) Highly recommend.They now take credit cards
Response from the owner: Thanks Micah!
Did a bunch of research on new Smoker Grills and came across the GMG and found you guys as a dealer. A little farther but sounded like you had a great selection. Came over and was not disappointed. The help was out of this world and I have used this grill way more than I thought I would. Its been about a year and had a problem with the display. Called and they helped me with how to go about getting the warranty done. Parts are being shipped today and an actual person answered the phone on both ends. Cant say how glad I am that I purchased from you! Highly recommend.
Response from the owner: Thank you Greg... We appreciate your business and your testimonial!
Staff is great. They will answer any questions you have and are just friendly. Definently worth a trip if you looking for something for your outdoor patio.
Response from the owner: Thanks David. We appreciate you're business!
We bought a great Green Mountain Grill after reviewing several different models that they have.
Response from the owner: We hope you're enjoying your Green Mountain Grill Alan!
Drew was excellent!!! He was so helpful in helping us find a fireplace and fire pit! Very knowledgeable. Highly recommend Coalway!
Response from the owner: Thanks for stopping in Linda! We appreciate you guys, and your kind words!
Awesome service, knowledgeable staff. Very highly recommended!!!
Response from the owner: Thank you!!
Super impressed with this company. They addressed my problem the very next morning after my call and their technician, Corey, took his time and went over everything to make sure I was back in full working order. Corey was a polite well-spoken young man, and thorough. The next day I called because I wanted a different remote for my stove and Paul from Coalway worked with me to get me exactly what suited my needs.
Response from the owner: Thank you for the feedback Jacqueline!
Fun store to visit if your into anything that involves wood burning, grilling, smoking, and outdoor cooking. Friendly staff.
Response from the owner: Thank you Larry!
Very knowledgeable and they have a great selection of a ton of Accessories barbecue sauces and seasonings
Response from the owner: Thanks Shawn for the review!
I was in the market for a new smoker and have been looking at the Yoder 640. Found out Coalway was a Yoder dealer, and only half hour drive away. I want to thank Milan for taking his time with multiple phones calls and his knowledge and great customer service in my purchase of my new Yoder!
Response from the owner: We appreciate your kind words Scott. Hoping you enjoy your new YS640 and let us know if you have any questions in the future. We will be happy to help you out anytime!
Excellent seller, very knowledgeable about fireplaces, wood stoves grills, smokers, anything to do with fire good place to do business
Response from the owner: Thank you Paul...we appreciate your business!
Incredible company run with integrity and grace. I won’t share the whole story here, but they went above and beyond in helping us return a stove my late father in law had bought when I thought we wouldn’t be able to take it back at all.Stand up people, and stand up company. You won’t regret doing business with coalway.
Response from the owner: Sally, we are so thankful for you and your kind words. We were overly glad to help you and your father in law! Hope to see you again in the future!
I drove 286 miles one way to look at the Yoder ys640s. I had done some research and wanted to see it in person, this was the closest one. Upon arrival was greated by a friendly staff and Milan showed and answered all my questions concerning the grill. I left with a new one and some add-ons. Wished I would have had more time to spend looking at the rest of the store, but I will make a drive back up there and spend some time looking at their wood stoves. Thanks for the help Milan.
Response from the owner: Stacy, thank you for making the drive to get the Yoder Smoker. We are deeply appreciative of your kind words and business.
If you love to bbq this is a hot spot lots of grill options and pellets to choose from. All of the best popular seasonings.
Response from the owner: Thank you Noah!
Very high quality everything. If you like outdoors or grilling get everything you need from patio furniture and gazebos to high end grills and spices.
Response from the owner: Zack, thanks for taking the time to write about your positive experience you had with Coalway!
Due to housing codes, we had to install a stainless steel pipe extension to our wood burning fireplace insert. We have had the insert since 1996 when we built the house. The gentlemen at Coalway were very helpful in explaining exactly what was needed and how they would install it. Since their price was half what someone else quoted us, we went with them. They did the install in a timely manner, covered all our hardwood floors, pulled the insert without damage, thoroughly cleaned everything when they were finished and we have been using the insert since. They also packed insulation around the pipe and our house has been so much warmer. Would highly recommend Coalway!
Response from the owner: We appreciate your kind words about us Jan! Thank you again for putting your trust in us, to take care of your heating. Glad you guys are staying warm in there!
Gentlemen was very helpful. He had set good ideas and guide me to what would work better for me.
Response from the owner: Glad our team could give you the best advice and plan possible Laura!
They have a great BBQ section. They have tons of grills, smokers, bbq rubs, Pellets and accessories. I like because they carry Yoder Smokers and I can buy all my accessories there and not have to purchase online.
Response from the owner: Thanks David!
Very helpful staff! Knew exactly what I needed for my wood burning stove!
Response from the owner: Glad we could help you out! ❤
High quality products, great selection. We've had our Green Mountain Grill for 5 years now and it has worked flawless. Last year we purchased A Berlin Gardens table and 6 chairs we had some minor issues that Coalway quickly addressed. Great business with good customer support.
Response from the owner: Thank you!
I’ve got 2 fireplace upgrades made in 2019 & 2017 & the installation work is EXCEPTIONAL! I’m VERY SATISFIED today in 2023!!
Response from the owner: We appreciate your business greatly TJ!
we had issues with our grill but they did make it right .
Response from the owner: Thanks for working with us!
Needed a new gas fireplace insert, and Coalway was the best! They were knowledgeable, professional, and fair priced. Aaron, Joey, and the installers were great to work with. Thank you Coalway!
Response from the owner: We appreciate your business and positive feedback Cathi!
Very nice and helpful just what a person is looking for I will be back
Response from the owner: Thank you Rudy for the review! We can't wait to see you again in the future.
This was one of the highlights of my trip. Spent an hour with Aden talking everything smoke. Green Eggs, Yoder, Traegar equipment. Taste testing rubs and sauces. Just a great experience.
Response from the owner: Gary, we are so thankful for you stopping in. Glad you and Aden could converse about grilling and everything smoke. Your positive experience and kind words mean a lot to us. Thanks again!!
The people their are the nicest people on the planet..
Response from the owner: This is such a kind compliment to our team members. Thank you, Jerry.
Went here twice looking for a new grill/smoker. I went once by myself and once with my wife. I would recommend the trip to anyone considering. There is a wealth of product knowledge and the 2 gentlemen that we talked to were very patient with me and answered every question I had. I bought a Yoder Smoker YS640 and am really enjoying it. Need to go back and get more pellets. I would definitely buy again and I would definitely buy from These guys again. Thank you for a great experience.
Response from the owner: Matt, we are thankful for your purchase of the YS640s pellet smoker. Glad you are enjoying it, and than you for your kind words and taking a moment to leave us a review.
I love this place!! You'll find everything you need pertaining to grilling or smoking!
Response from the owner: Thank you Brent...We appreciate your business!
Super friendly and knowledgeable staff. Great place and atmosphere, perfect for buying a grill.
Response from the owner: Thanks Craig! We appreciate your business.
Our Locations
Apple Creek
11881 Dover Rd,
Apple Creek, OH 44606
Phone
330-857-3096
Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: 8AM - 1PM
Sunday: Closed
Charm
4492 OH-557,
Millersburg, OH 44654
Phone
330-893-1005
Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: 8AM - 1PM
Sunday: Closed
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